Privacy Policy

Your privacy is very important to us. At The Lavender Connection, LLC ( we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our site and/or business.

It is Lavender Connection’s policy to respect your privacy regarding any information we may collect while operating our website. You may request removal of your stored personal information at any time by contacting us through email, phone, or our website contact form.

Website Visitors

Like most website operators, Lavender Connection uses services like Google Analytics to collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Lavender Connection’s purpose in collecting non-personally identifying information is to better understand how Lavender Connection’s visitors use its website. From time to time, Lavender Connection may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Lavender Connection also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs or product reviews. Lavender Connection only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog/review commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Lavender Connection’s websites choose to interact with Lavender Connection in ways that require Lavender Connection to gather personally-identifying information. The amount and type of information that Lavender Connection gathers depends on the nature of the interaction. For example, when you place an order, your name, email address, and shipping/billing addresses are stored indefinitely so we can complete your order, track your order, and generate an order history for you, on your request. We ask visitors who comment on our blog to provide a username and email address. Those who wish to receive Lavender Connection updates via email, we collect their emails. In each case, Lavender Connection collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Lavender Connection. Lavender Connection does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Lavender Connection collects statistics about the behavior of visitors to its websites. For instance, Lavender Connection may use Google Analytics to examine the age demographics of our site users, or use spam screened by the Akismet service to help identify spam. Lavender Connection may display this information publicly or provide it to others. However, Lavender Connection does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Lavender Connection does not sell or disclose your personal information to third party marketing organizations. Lavender Connection discloses potentially personally-identifying and personally-identifying information (such as name and address) only to those of its employees, contractors, and affiliated organizations (like app developers) that (i) need to know that information in order to process it on Lavender Connection’s behalf or to provide services available at Lavender Connection’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Lavender Connection’s website, you consent to the transfer of such information to them. Lavender Connection will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Lavender Connection will discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Lavender Connection believes in good faith that disclosure is reasonably necessary to protect the property or rights of Lavender Connection, third parties, or the public at large. If you are a registered user of the Lavender Connection website or have ordered from us in the past, and have supplied your email address, Lavender Connection may occasionally send you an email to offer you discounts, solicit your feedback, or keep in touch about past or current orders. You will not be sent marketing emails about new features or keeping you up to date with what’s going on with Lavender Connection and our products unless you have explicitly signed up for our email list. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to keep the contact information you provide us, in order to communicate and follow up. Lavender Connection takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


When visitors leave comments on the site Lavender Connection collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When someone submits a contact form, Lavender Connection reserves the right to keep the information you include (eg. name, email address, comments) indefinitely, or until you request we delete it, so that we can process your request/question and communicate with you about your request/question the future. We do not use the information submitted through the contact form for marketing purposes.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Lavender Connection uses cookies to help Lavender Connection identify and track visitors, their usage of the Lavender Connection website, and their website access preferences. Lavender Connection visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Lavender Connection’s websites, with the drawback that certain features of Lavender Connection’s websites may not function properly without the aid of cookies.


We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Lavender Connection does not collect, or store any sensitive payment information (such as credit card number) that you submit to PayPal.  Please see the PayPal Privacy Policy for more details.

Google Web Fonts

For uniform representation of fonts, this site may use web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at and in Google’s privacy policy at

Business Transfers

If Lavender Connection, or substantially all of its assets were acquired, or in the unlikely event that Lavender Connection goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Lavender Connection may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Lavender Connection may change its Privacy Policy from time to time, and in Lavender Connection’s sole discretion. Lavender Connection encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


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